Contact Us

Questions, feedback or in need of more information?

Is your question not on one of our information pages or is something not entirely

clear? Send an email to contact@helpcustomer24h.com. Please offer your name, contact phone number and the city you live.Please

share product photos if you ask for after sales service.

Customer Service - Hours of operation:

Monday through Friday 9:00 AM to 6:00 PM

Off on the weekend

Customer service responds within 48 hours,except for holidays.

Frequently Asked Questions:

Q: How long will it take to receive my package?

A: Please note that we require 3 to 7 days on average to fulfill your order before

dispatching it. Rest-assured we are doing everything in our power to get your

order to you as soon as possible! Once your order is dispatched, depending on

your country or region, estimated delivery time is between l4 to 30 days. Please

consider any holidays that might impact delivery times.

Q: What is the company return policy?

A: After receiving your return and inspecting the condition of your item, we will

process your return or exchange. Please allow at least l4 days from the receipt of

your item to process your return or exchange.

Q: How can I contact you regarding my order?

A: You can contact us via email at contact@helpcustomer24h.com